ServerChimePrivacy Policy
Last updated: November 15, 2026
ServerChime is an iPhone app for connecting to and monitoring your own servers. This policy explains what the app and its Hub service collect, why, where it is kept, for how long, and how to delete it. In short: what you do in the terminal and file browser stays between your iPhone and your server. Hub stores what it needs to monitor your servers and send you alerts. Nothing is used for advertising or tracking, and nothing is sold.
What stays on your devices
We can’t see any of the following:
- SSH keys and passwords, kept in your iPhone’s Keychain.
- Terminal sessions, files and port-forwarded traffic, which go straight between your iPhone and your server.
- Your server list and port forwarding rules. These stay on your iPhone, or sync through your own iCloud account if you use iCloud Sync. They are stored in your private iCloud database, which we can’t access.
- Readings the app takes itself over SSH for the live panel.
The app contains no analytics, advertising or crash-reporting SDKs.
What Hub collects
Hub is the part of ServerChime that runs on our servers: it receives data from the monitoring agent you install, checks your sites and cron jobs, and sends alerts. You sign in to it with Sign in with Apple. The app works without signing in, and then none of this is collected.
| Data | What it is | Why |
|---|---|---|
| Account | Your Apple user identifier, and your email address if Apple shares it (it may be a private relay address) | To sign you in and keep your servers and settings together |
| Devices | An install ID, push notification token, iPhone model, iOS and app version, time zone, language and notification settings | To send alerts to your devices in your language and time zone |
| Monitored servers | The name, address and SSH user name you gave the server; its hostname, operating system and hardware; the list of its services; and, every minute, CPU, memory, swap, disk, network, load, temperature and uptime readings | To show your servers’ status and history, forecast when disks fill up, and alert you |
| Site checks and cron jobs | The URLs you check and their results (response time, certificate expiry); the names and schedules of jobs and when they checked in | To alert you when a site or job fails |
| Alerts | Alerts raised for your servers, sites and jobs, and a record of the notifications sent | To show alert history and avoid repeat notifications |
| Purchases | The App Store transaction for your Hub subscription: product, status, dates, renewal state and the country of the purchase | To turn on the features you paid for |
| Server logs | The IP address, time and path of requests to Hub | To keep the service running and secure |
We use this data only to provide ServerChime. We don’t use it for advertising, don’t combine it with data from other companies, and don’t sell or share it for anyone else’s purposes.
How long we keep it
- Per-minute server readings: 30 days. Hourly summaries and daily site check summaries: 400 days.
- Cron job check-ins: the latest 20 for each job.
- Server logs: kept in rolling files of limited size that are overwritten as new entries are written.
- Everything else (account, devices, servers, alerts) is kept while you have an account.
- If your subscription ends: monitoring stops. 30 days later, your site checks and cron jobs are deleted and your servers’ agents are disconnected. Your account, server records and alert history stay until you delete your account, so they’re there if you subscribe again.
- If you delete your account (Settings → ServerChime Account → Delete Account), your account and everything linked to it is deleted right away, and we revoke ServerChime’s access to your Apple sign-in. We keep only the App Store transaction records, no longer linked to you, because we need them for accounting and refunds. Database backups (used only to recover from failures) roll off within 24 hours.
Who processes it
- Apple provides Sign in with Apple, delivers push notifications (alert text, such as a server’s name and what happened, passes through Apple’s push service) and handles all payments. We never see your payment details.
- Neon hosts the Hub database on Amazon Web Services in the eastern United States.
- Tencent Cloud hosts the Hub servers in Virginia, United States.
- Cloudflare provides DNS and serves the monitoring agent download to your servers.
Your data is stored in the United States. If you are outside the United States, it is transferred there to provide the service.
Your choices and rights
- You can use the terminal, files and port forwarding without a Hub account.
- You can stop monitoring a server at any time (Turn Off Monitoring), which removes the agent and stops new data.
- You can delete your account and its data in the app at any time.
- To get a copy of your data, correct it, or ask about it, email us. Depending on where you live (for example in the EU, UK or California), you may have the right to access, correct, delete or port your data, and to object to or restrict its processing. We process your data because it is needed to provide the service you asked for. You can also complain to your local data protection authority.
Children
ServerChime is a tool for people who run servers and is not directed at children.
Changes
If we change this policy, we’ll update the date above. If a change affects what we collect or how we use it, we’ll tell you in the app.