Support

Email [email protected]. We usually reply within two business days. It helps to include your iPhone model, iOS version and the app version (shown in Settings).

Common questions

How do I stop monitoring a server and remove the agent?

Open the server in ServerChime and tap Turn Off Monitoring (Uninstall Agent). The app connects over SSH, removes the agent and its files, and the server stops sending data. If the server can’t be reached, you can remove the agent yourself by running this on the server:

$([ "$(id -u)" = 0 ] || echo sudo) sh -c 'systemctl disable --now beszel-agent; rm -rf /etc/systemd/system/beszel-agent.service /usr/local/bin/beszel-agent /etc/beszel-agent /var/lib/beszel-agent; systemctl daemon-reload; userdel beszel' 2>/dev/null; docker rm -f serverchime-agent 2>/dev/null; rm -rf ~/.serverchime-agent

How do I delete my account?

In ServerChime, go to Settings → ServerChime Account → Delete Account. The app offers to remove the agent from each monitored server first, then deletes your Hub account and its data right away. Deleting your account doesn’t cancel an App Store subscription; cancel it in Settings → your name → Subscriptions.

How do I restore a purchase on a new iPhone?

Sign in with the same Apple Account, open the Hub upgrade screen, and tap Restore Purchases.

How do I cancel or change my subscription?

In ServerChime, go to Settings → Plan → Manage Subscription, or open Settings → your name → Subscriptions on your iPhone. Refunds are handled by Apple at reportaproblem.apple.com.

Does ServerChime see my passwords or terminal sessions?

No. SSH keys and passwords stay in your iPhone’s Keychain, and your host list syncs through your own iCloud. Terminal and file transfer traffic goes straight from your iPhone to your server. See the Privacy Policy for what Hub stores.